You can manage and cancel your bookings on this page. Please read our cancellation policy prior to cancelling an order or booking.
Orders cannot be refunded after they have been shipped, booking refunds are as follows:
-Cancel under 24 hours from making your reservation = 95% Refund (Note: this excludes any reservations that are made less than 1 week to arrival date, which are NOT eligible for any refund).
-Cancel more than 14 days prior to check-in = Majority Refund (80% of the total booking amount)
-Cancel 8-14 days prior to check-in = Partial Refund (50% of the total booking amount)
-Cancel 7 or less days prior to check-in = No Refund
Refunds will be sent back to your credit card within 5-10 business days.